Black screen when loading game saves since todays update

14 votes

When I try to load a started game after todays update, the game only starts in a frozen state, showing a black screen (maybe some health bars) first, only revealing the full graphics after entering the menu after hitting ESC. Yet I can't play then either, as the game states it is "paused/stopped". Hitting the resume button or pressing "P" only resumes the game for a second or so, and I can't command units or move the map position. Yet game sounds keep playing on as if the game is running in the background (e.g. being attacked fanfare, finishing buildings sound etc.).

Investigating Suggested by: Bhim (28 Apr, '23) • Upvoted: 17 Dec, '23 • Comments: 7

Comments: 7

02 May, '23
tymothee Admin
Hey Bhim,

Sorry for the issue :/

Can you send me a save on our discord at Tymothee or on my email tymothee@shirogames.com please ? :)

Thanks
03 May, '23
Bhim
Send you files via Discord. Thanks a lot for the support! :-)
27 Aug, '23
Camille
Hello,
I have the same issue since the latest update. A first game in Conquest mode encounters this problem during its loading, as well as a new solo game after 70 minutes of playtime. Can you assist me?
27 Aug, '23
Dre
1. Solo
2. Win11
3. Both
4. Yes, whenever i reload my saved game of single player. Loads to a black screen. When i hit ESC twice it will show the map but paused/frozen. If i keep hitting ESC repeatedly it almost plays as it should but immediately freezes when the game is resumed.
5.Well its black first. Then when i hit ESC twice its the game ive saved but frozen..
6. Seed 170820974 Version3.2.3.34113
01 Sep, '23
Anderson
having the same issue here alongside a heavy memory and CPU use before crashing
02 Sep, '23
Anderson
I was able to load the `autosaved` saves successfully. manually save instances seems to have this bug.
05 Sep, '23
Eric
I am experiencing the same black screen when loading saves (solo / PC Win 11 / medium map/ Normal diff / Lion clan both DX and OGL). I can play for a few hours before the reload black screen issue. I can hear in-game audio and after a couple minutes, I get an out of memory error as of Sept 4th, 2023.