Game crashes when I load a saved game

40 votes

Crashes during the loading.
It worked fine yesterday.
It crashes only with saved games, still ok with new games.
I suppose it is correlated to the new event "Night of the living Draugar". Maybe some "old games" can't be loaded with the new assets ?

Dev Noted Crash save Suggested by: moi (28 Oct, '21) • Upvoted: 03 Jan • Comments: 27

Comments: 27

15 Oct, '21
Fr_disruption(Shiro) Admin Merged
Hey Bleesk,

Do you have a copy of the save where you were experiencing this? We'd love to look into it and see what the issue might be!

Go to your Steam library -> Right Click Northgard -> Properties -> Local Files -> Browse Local Files sd-> Save

Then fire that file over to me in an email at boris@shirogames.com (with a link to the original comment) :)

Have a great day,
Boris
29 Oct, '21
Shiro Games Admin
"Cannot load any saved game since Halloween update - Well done!" (suggested by Mr Turtle on 2021-10-29), including upvotes (1) and comments (0), was merged into this suggestion.
29 Oct, '21
Shiro Games Admin
"Game cannot load a save or start a new game" (suggested by Monika on 2021-10-28), including upvotes (1) and comments (0), was merged into this suggestion.
29 Oct, '21
Myths Merged
I have this issue when playing story mode.
1
31 Oct, '21
Lauren
Two of my saved games crashed and cannot continue them. One was a regular game before the Halloween update and the second was The Cursed conquest level today, 30 Oct.
31 Oct, '21
redssword Merged
I also have this issue, I can't play story mode
03 Nov, '21
Martin Merged
This is also happening to me now with the clan of the Boar, cannot continue, crashes as soon as it finishes loading, checked Event Viewer and there are no error codes or anything
03 Nov, '21
Martin Merged
Has there been any developments on this since the initial post?
03 Nov, '21
Sieben
Same Issue - cannot load savegames of the campaign. Random Games are fine. Save Game is from today.
03 Nov, '21
Dani
Saved conquest refuses to open when I try to continue
03 Nov, '21
Cody
Loading a saved Conquest crashes game. I tried DirectX and OpenGL. I was attempting the Race to Yggdrasil Conquest with the Goat Clan
04 Nov, '21
LarryW
I have the same issue, Conquest and single player game saves. I was in the middle of a Stag Conquest. 2 wins in, and when I continue my 3 battle it crashes to the desktop.
04 Nov, '21
LarryW
Strangely the 2 games I started after the patch, I can load those saves. Anything prior will crash.
04 Nov, '21
LarryW Merged
Same Issue for me, any previously saved games crash. Any games created after the patch open fine.
05 Nov, '21
Chad
I can play saved games for maybe 2 days before the game crashes when trying to reload a past save. All previous saves encounter the same problem, I have to keep starting a new game.
09 Nov, '21
Teiby
https://easyupload.io/n36v97
Crash to desktop
29 Dec, '21
S Admin
"Game crashes when loading stag conquest" (suggested by Bleesk on 2021-10-12), including upvotes (5) and comments (4), was merged into this suggestion.
29 Dec, '21
S Admin
"Game crashes on level open" (suggested by Ruben on 2021-10-11), including upvotes (7) and comments (2), was merged into this suggestion.
08 Jul, '22
Captain Meep
I also have this problem on the mobile version. Game crashes when you try to load the 'load game' menu, before you even select a saved game to load. Happens about 2/3rds of the time, and then sometimes it doesn't. Running on a Samsung S22+. Yes the game version is current to what's in the Google Play store.
19 Jan, '23
Fanik
Game crashes when try load story mode saves. Any save on story mode. In single random game load normal... Nintendo switch
01 Jun, '23
Totte
Same issue as “Captain Meep” post from 8 jul 22 but it happens every time I tri to load a saved game (I.e., unable to load any saved games :(). On iOS in play mode.
29 Aug, '23
Kai
I am experiencing this in my first play-through. This might be related to a memory dump after you load the save file.

I load any game and it starts to chug my 32GB of RAM, it even allocates more than 60GB!
Some times it corrects itself, but returns seconds after. This happens with every single saved campaign game.

Using DirectX.

Steps to Reproduce:

1. Start any campaign story.
2. Play for a bit and save game manually.
3. Start game from save file.
4. Watch all your RAM disappear into the void.

Can upload screenshots and save file if required.
29 Aug, '23
Jayk
Issue has appeared for me post Kernev update.

After attempting to load a saved conquest, the game loads, but the screen completely freezes. I can still open the menu, the game doesn't completely crash - however if I return to the same game (ie press 'escape' twice), I can see the game progressing in time (villagers appear to be teleporting between the two frames), however I can't 'do' anything and the screen remains stuck.
01 Sep, '23
Aibech
(Windows 10, DirectX)
Hi, I was playing conquest Kraken(On extreme) Mission 2 with Volcano. When volcano shoot second or third time I started to see info bug. For example when I wanted to click on villager I was redirected to fishman. It's like game info(supply,wood,gold,people and their role ....) was from a few minutes ago and also my lore was smaller than it really was. Reloading game didn't help. When I loaded save from this mission game didn't crashed but I wouldn't loaded. I tried to win mission without save/load but I failed. This bug happend me twice. If I had to define cause of this bug I would say volcano tiles. On early stage of mission i didn't had any problem, later when lava was on half map I couldn't believe info on screen. Unfortunate i didn't make any screenshot. I hope it will help fix this bug.
02 Sep, '23
fused
It's a memory leak.
01 Jan
snabe
Just ran into the same issue like "Aibech" with Kraken congquest in the volcano level.
After couple of erruptions stats were no longer updating hence I saved the game and tried to load the savegame again.
Result is game crashes displaying a small window with the error message:

Out of Memory (markbits)

C:\Prejects/hxtools/src/gc.c(802)

Issue does reproduce.
17 Jan
l3E$7
The whole mission section is a fatal error since, yh I guess the Halloween patch.
Can u please just fix it soon?! It’s annoying and makes no more fun to play, even tho I bought new clans and wanna try that missions.

I think it’s long enough, so pls just finally fix it…