Multiplayer connection sever issues
@Shiro Community Team#2519 unfortunately I must echo a lot of people here that the servers have been crashing for me ever since the update. A frequent error is my game freezes for a brief moment then the entire window shuts down. In such situations I am usually able to rejoin, but sometimes not. Yesterday, I had an error where I could not move any units but I could hear the game progressing through sound cues and notifications that would pop up (people unlocking lores etc.) I tired to restart and I could not rejoin. Disappointing because it was late game in ffa and I was about to attack. I have also seen the unlimited count down clock for lobbies starting and the “connecting to server” issue. Lots to be fixed still. I love the update, but it’s not really playable for me right now.
Comments: 86
-
14 Sep, '21
MestBogov Mergedlately often the same problem
3 -
01 Oct, '21
AARON BRADFORD MergedMy friend from Singapore and I use to play northgard just fine until recently. When either one of us try and host a game, the other is stuck in the "waiting for server" screen.
3 -
08 Oct, '21
no_menu MergedI am experiencing the same thing. The only playable (i.e. not options) menu item that is not greyed out is the story mode.
2 -
18 Oct, '21
MiSTiK MergedSame, waiting for the server after when i join or host any MP games. Can't play MP at all. But i played the game earlier and all was fine.
1 -
07 Nov, '21
O Tavo Mergedi'm also experiencing the same problem, and some times it allows me to go to multiplayer but, if i try to crate a game or join one , it apears " Error code: Got user (lobby/list(Timeout))" or just dont shows any game
1 -
12 Dec, '21
storymodeonly MergedI have the same problem, I've only had access to story mode in the two weeks since I bought the game. The other menu options are greyed out and show 'trying to connect with server, please wait' indefinitely. I've checked my firewall settings, and tried reinstalling, but nothing has worked so far
1 -
17 Dec, '21
storymodeonly MergedOk, I managed to find a workaround - connecting with a VPN lets me play the full game, no greyed out menu
1 -
03 Jan, '22
Lukáš Hačunda MergedI installed wallpaper engine and I started to have this problem, maybe it has to do something with it
1 -
04 Jan, '22
Lacare MergedI am also having this problem, has anyone found a solution besides getting a vpn? I've tried uninstalling and reinstalling it as well
1 -
06 Jan, '22
Samkaxe Merged6 January 2022 and the problem still exists
-
06 Feb, '22
Mathias MergedMy friend still has this problem. Any solution?
1
He can only play singleplayer games. No multiplayer and no multiplayer conquest.
When he plays NG, it's not visible in my steam, he's just "online" in my steam.
He has tried reinstalling both NG and Steam.
(Also, when he shuts down NG it keeps running in background. Don't know if that's related) -
23 Feb, '22
Rob MergedJust installed the game, I have issues when I want to join multiplayer I can not pick colour or clan and it kicks me out after a few seconds and I am in Northgards start menue again. I shows "Information cannot be retrieved from server. Error code: Got User(null)" My internet connection is ok by the way, what could be the problem then? thank you.
-
28 Feb, '22
S Admin MergedHi Rob,
Sorry for the inconvenience :/
Can you try to join a multiplayer game after turning off your antivirus ?
Thanks
Tymothee -
28 Feb, '22
S Admin Merged"cannot select clan or colour in Multiplayer then kick me out to main stream" (suggested by Rob on 2022-02-23), including upvotes (1) and comments (0), was merged into this suggestion.
-
01 Mar, '22
Rob Mergedyesterday I played 7 games all were fine exept the last one it kicks me out into main screen again. wasnt able to pick color or clan. Today 2 games were fine, and then the same problem with 2 games in a row. I tried to disable windows defender but nothing changes
-
01 Mar, '22
Rob Mergedjust played a game, and after finished it I closed Northgard and steam. Now I want to open it again and there comes and error message that steam cannot synchronize data. I often see this kind of message when I want to join a multigame play. But only if I just had played a game. re-installation of steam and northgard was no successful too.
-
07 Mar, '22
Rob Mergedthe problem still exist. Is there any solution to this? thank you!
-
08 Mar, '22
Verlore Swerwer MergedBought the game today 08/03/22 to play with some friends "waiting for server" so did a quick search and unfortunately couldn't find a fix
-
08 May, '22
Jack Merged+1 i have this problem too...
-
08 May, '22
Matt MergedI'm also playing this issue, I can't access any form of multiplayer, it just sits on "Trying to connect to the internet"
-
08 May, '22
Matt MergedNote that this only started after the most recent big balance patch. Before that I never had a single issue with multiplayer
-
11 May, '22
OneofakindKnight MergedThe issue seems resolved now (the next day). I'm going to guess it was just server problems due to the discounted price of the game and possible player increase.
-
14 May, '22
Brim MergedAlso, Once it fails, the game cannot be seen in the lobby list anymore. so its essentially a phantom game
-
16 May, '22
S Admin"Waiting for players bug" (suggested by Aquinox on 2022-05-16), including upvotes (1) and comments (0), was merged into this suggestion.
-
16 May, '22
S Admin"Multiplayer Not Connecting to the Internet" (suggested by OneofakindKnight on 2022-05-11), including upvotes (2) and comments (1), was merged into this suggestion.
-
16 May, '22
S Admin"multiplayer and conquest mode" (suggested by Jack on 2022-05-08), including upvotes (3) and comments (0), was merged into this suggestion.
-
16 May, '22
S Admin"Northgard Multiplayer problem" (suggested by Rob on 2022-02-23), including upvotes (2) and comments (5), was merged into this suggestion.
-
16 May, '22
S Admin"Northgard cannot connect to multiplayer after most recent update (I am not in mainland China)" (suggested by Alex Knight on 2022-02-17), including upvotes (6) and comments (0), was merged into this suggestion.
-
16 May, '22
S Admin"bug try to connect to the internet it won't let me play multiplayer or conquer" (suggested by rultek on 2021-08-26), including upvotes (57) and comments (10), was merged into this suggestion.
-
16 May, '22
S Admin"Server issues" (suggested by Goldman on 2021-08-19), including upvotes (17) and comments (5), was merged into this suggestion.
-
16 May, '22
S Admin"Server connexion error please check your connection Happening a lot with games with the recent patch" (suggested by Ian on 2022-05-14), including upvotes (1) and comments (1), was merged into this suggestion.
-
27 May, '22
ZsYesterday we were able to play in Conquest mode, today when my husband clicks on joining the game (he is the guest) it just stops the connection and throws him out of the conquest mode. We cannot even start the game. Restarted game, PC, updated Northgard, Steam, we have no more ideas.
-
24 Jun, '22
CorvusA friend of mine is constantly stuck on the loading screen while everyone else is able to play even when she is the one hosting. This was not a problem we had until recently.
-
26 Jun, '22
DarksmokeI have this problem for years now that my game gets stuck in loading screen and waiting is waiting for the server when i play multiplayer with a friend.
Reinstalling / repairing / starting it on DirextX and the other 2 thinks doesnt work / Tryed to disable Addblocker.
Sometimes it works like 2 days ago i coulda played 1 game i wanted to try it today again and now im sitting here trying the 6th time with a friend and im always stuck in loadingscreen while hes ingame and pauses the game. -
29 Jul, '22
JB MergedHi there !
My friend and I tried 3 times to play online tonight. After all the players joined, the game was launch and it get stuck to "connexion to server" stage.
Everytime.
We are trying to play just the 2 of us, with IA players, and it's still the same...
It used to work fine, but atm it's impossible to get connected to the server and be able to play...
Does someone have an idea or a fix to that ? Are we the only ones to be stuck ?
Thank for you help and have a nice evening.
Cheers
NB : it works nice NOT online though -
05 Aug, '22
QudretThere is a problem with the servers to play the game online, I just bought the game and I'm having trouble playing with my friends!
-
05 Aug, '22
PhilippToday I have a problem with the Internet connection in the Game. I can't start the multiplayer because the game is not connecting. I have a Win 10 Pc and I play on steam if xou need the information. I tried to start the game with OpenGl and DirectX.
-
08 Aug, '22
S Admin"Can't play online" (suggested by JB on 2022-07-29), including upvotes (1) and comments (0), was merged into this suggestion.
-
08 Aug, '22
S Admin"Leaderboard status is on Pending Bug" (suggested by Joe on 2022-07-30), including upvotes (1) and comments (0), was merged into this suggestion.
-
10 Aug, '22
QuinnHello I just bought the game and all of the dlc yesterday 8/8/22 and am not able to play multiplayer without "waiting for server" infinitely and dropping out in the middle of the games I do manage to get into.. are you guys dropping game servers now that the game is older?
-
17 Aug, '22
ahoyExperiencing difficulty connecting in multiplayer and conquest mode, game always says "connecting to server". Sometimes, one of us will be able to enter the game while the other gets stuck on the connection screen. :(
-
11 Sep, '22
Evan GAs of 9/11/22 My friends and I recently encountered that northgard servers North America and Europe either shut off or down. We can no longer play together online. Just single player or custom is available. We can play on Asia servers but it is incredibly laggy that we cannot play on it.
-
12 Sep, '22
Lucy IvanovaWhen will the servers be fixed? Games are not loading; this happens for 3rd time this year!!
-
18 Oct, '22
EloiseI am having the bug where multiplayer mode is greyed out and says "waiting to connect to the internet." It didn't used to have that bug and it's very frustrating.
-
18 Oct, '22
tymothee Admin"Multiplayer game stuck at "Almost Ready" loading screen" (suggested by Paramodulation on 2022-10-18), including upvotes (1) and comments (0), was merged into this suggestion.
1 -
26 Nov, '22
Nutzstuck on almost ready screen on reconnect
1 -
11 Dec, '22
AgustinFor a few days now I've been trying to play but everytime I get into a multiplayer match I get a massive delay, packet loss and lag from doing nothing. My internet works perfectly fine as I have 100mb constantly while playing but the game just won't respond. Today I just had the most frustrating thing happen when I joined a match, it took 5 complete minutes to join and when it did I was not able to move my units as they would just stand there unresponsive to my commands, the game was still going because I was able to hear soundcues of things from other players but still I was stuck unable to do anything. First I thought it was a server issue that would quickly get adressed but I realize now that this is not normal at all. Please fix this I just want to play.
1 -
19 Dec, '22
tymothee Admin"Can't enter the multiplayer menu" (suggested by bless on 2022-12-19), including upvotes (1) and comments (0), was merged into this suggestion.
1 -
22 Dec, '22
KantianI play on a macbook m1, the problem that the game does not start on Mac Os was recently fixed.
Now the problem is that I can't play the network game, the lion kingdom DLC is not available (I bought it) and it says "no connection".
Started playing and got frustrated right away. -
04 Jan, '23
tymothee Admin"stuck on almost ready loading" (suggested by Heliox on 2023-01-04), including upvotes (1) and comments (0), was merged into this suggestion.
-
11 Jan, '23
tymothee Admin Merged"Server issue" (suggested by Lauren on 2023-01-11), including upvotes (1) and comments (0), was merged into this suggestion.
-
11 Jan, '23
tymothee Admin Merged"multiplayer not connecting" (suggested by angel on 2023-01-11), including upvotes (2) and comments (1), was merged into this suggestion.
-
21 Jan, '23
TheSuperChieftain Merged1. Dedicated servers.
2. Windows 10
3. Direct X
4. Multiplayer > Join Lobby (3v3 normally) > Connection issues for several parties.
5. Problems just cause players to have to disconnect and abandon the game.
6. N/A
7. N/A
Basically there has been several problems connecting to servers in my recent games causing them to be abandoned. Prior to reporting this problem now it happened in 4 games consecutively. I had to give up trying to play altogether as it was wasting time. Hope this helps. -
22 Jan, '23
Xeirn3 or 4 days me and my friends haven't been able to play a single game. Match runs for couple of seconds and then all units freeze completely.
-
23 Jan, '23
tymothee Admin"Server Connection Issues" (suggested by TheSuperChieftain on 2023-01-21), including upvotes (1) and comments (0), was merged into this suggestion.
-
23 Jan, '23
tymothee Admin"Cannot connect to multiplayer servers" (suggested by Dark on 2022-07-02), including upvotes (4) and comments (2), was merged into this suggestion.
-
24 Jan, '23
rain77constant freezes at the start of the map
fucked up crooked pseudo programmers -
28 Jan, '23
JCALPlease at least temporarily remove any leaver penalties to games as this is obviously a server side issue causing many customers who paid for this game to suffer while you try to figure out the problem...
-
22 Feb, '23
Superfapfap1-Dedicated Server
2-Windows 10
3-DirectX
4-Multiplayer > Join Lobby or Create Lobby (any type of game) > Connection issues at the beginning > Can't rejoin after deco reco (game, steam, computer)
Totally random phenomenon, sometimes only one game during the day, sometimes 4 in a row ... its infuriating because I lost a ton of points because of this ...
5-Can't link ...
6-Any seed/Any map size
7-Can't link... -
02 Mar, '23
oskar.Same problem here with the conquest mode. Bad connection or it didnt even connect to the server, Pls fix it.
-
23 Mar, '23
VladGood day. I had a problem while playing this game. As soon as I connected to my friend, or he connected to me, the game started to lag horribly and it was impossible to play. We checked all the options and all the possible problems, namely: problems with the Internet of one of the hosts, changing the host to Europe, rebooting the computer, and nothing helped to solve the problem. Please help us.
-
03 Apr, '23
CamilaThe multiplayer is taking a long time to enter, I only enter after the other players are already online and playing. When I finally connect to the server I'm suffering immense delays, having to repeat the action several times until it is executed after several minutes.
-
06 Apr, '23
MaoAlready 7 times 0 points in 3vs3 rank match.
If there were points, it could have been a gemstone class.
People who don't get points on the bulletin board also leave chats.
I would like you to solve it immediately, and I would like you to deal with the 7 wins and 1 loss.
I also leave videos and images from the middle, so I will provide them if necessary. -
18 Apr, '23
LickyLizardHi guys,
I'm from South Africa.
I am still having issues with lag when joining games in Europe. I cannot rejoin any games either. I'm not sure what the issue is, but I know it cannot be something from my side since I play other games on European servers perfectly fine -
15 Jul, '23
BorisI have to wait 10 seccond evry time i search for a multipler game with text "No lobby found". And then after game start I stack forever on the loading screen with "Almost Ready" text. Please, do something. I wrote about bug in Steam, but nothing was fixed. You even fixed iron trade, but no connection problem.
-
23 Jul, '23
JezCan't play Campaign Mode at all, the servers never load and eventually time out. This was a sporadic issue before, but now it seems like it's an persistent one.
-
01 Sep, '23
Aetherborne1 - Multiplayer online game mode with 1 player and 2 bots
2 - Windows 10 64 bit
3- Direct X
4 - This bug has been reproduced for the last few days when attempting to play multiplayer with a friend, follow these steps.
Start multiplayer session, set medium map, allocate 2 AI to separate teams, invite other player. Each player selects their clans and start the game. The game starts, play as usual, build scouting camp, set up lumberjacks, take over another map square or two and build food buildings and allocate villagers. 10 minutes or so into the game, all villagers - specialist or not will start walking in the same place seeming to freeze. Units can no longer be directed but the game continues progressing in terms of seasons and resources continued to accrue or decrease. Only all the characters were stuck in place. All it takes is time and this error is reproduced without fail. -
01 Nov, '23
DanGame freezes for a minute or 2 while playing. What was interesting, other players where fine, because i talked with them online without interruptions
-
08 Dec, '23
StevenI've played the same conquest map 2x and its frozen up both times on us now
-
24 Dec, '23
rsuttonHaving problems with game saying it can't connect to internet, husband is having same problem
1 -
25 Dec, '23
MattyI cant even getting passed the joining the server part, i am trying to play with my friend and, as we are starting, we just get a "connecting to server" on a blackscreen, and it never progresses passed this, no matter how long we leave it, it doesnt seem to matter who hosts either.
-
27 Dec, '23
MattyWe havent been able to have a game for 3 days.
We are both on Steam, windows 11, not sure what other info you need??
We have both tried hosting with no success, just a black screen each time. -
31 Dec, '23
Robottohttps://steamcommunity.com/profiles/76561198283723908/recommended/466560?snr=1_5_9__402
1
Says it all.
Hope you guys pay attention now. -
03 Jan
GulwatorHello i have problem in multiplayer matmaking everytime when i tried to play with friend ranked 3v3 after i click press search i got error , same error have friends when they are leader of group and click press search. Do u have same issue soemone or tell me how to fix it . Sometimes it works when we are not full lobby ( 3 player ) , but sometimes it happen even when i m only with one friend.
1 -
27 Jan
Nik AlvaresMatchmaking falling apart, game in terrible state now!!!
1 -
31 Jan
MeoeBearthere are 4 problems with the lobby:
1
1. Sometimes an error appears: “no space in the lobby” and redirect you to public lobbies, apparently the problem is that 2 players connect at the same time and a race condition appears in the streams, or the player pool is overflowing (this can also be triggered due to incorrect multi-threaded code).
2. four players on one team, instead of three. Most likely, there is no strict division that if 2 pairs of players are already looking for a game, then the third pair should not fall into this pool, but create a new one.
3. Some players cannot connect to the lobby. Most likely, this situation occurs when players have a poor connection to the server, or if the server is overloaded and cannot accept a request from the player.
4. If someone left the game in the lobby, then next time you will be returned to the same lobby. It’s better not to do this, but it’s worth creating a new lobby without saving the state from the old one. -
02 Feb
PBSo yeah... Multiplayer is not existent today evening.
2
- Massive lag, can't see nothing for 1 minute, everybody throws the towel in.
- Loading screen is at 0% from minutes, nothing happens.
- It doesn't even show the loading screen and crashes.
I'm glad that a lot of things have been announced about the game for this year. However, it is unplayable in its current state. The focus should be on solving these problems. New content always makes the quality of the game worse for a while. Please, pleeeaaase stabilize this game! We love it so much and it's sad to see it come to this point. However, it has so much potential that if it were stable, the player base would only grow continuously. -
07 Feb
SmithHaving major issues playing Conquest with a friend. Constant lag spikes where we are desynced and server is desperate to catch up. One instance of us losing connection to the game altogether, forcing us to restart.
2 -
18 Feb
DroppinNA servers have been unplayable over the past few weeks. When a friend and I get into a conquest game it's only a matter of minutes before the server lags out and boots us.
1 -
25 Feb
DigiBHave been having troubles regardless of how many players. Everyone has checked their internet connections and they are fine. Would really like this to be fixed soon
1 -
04 Mar
Sir WaddlesworthThe server connection is abysmal at the moment, especially regarding Conquest.
1
Been waiting for a game for almost 5 minutes, with a loop of "14%, 20%, 30% 50%, 70%, 90%, Almost Ready.." then back to "14%.." and so on, which then results in "Failed to connect to game server."
Should the gods allow the game to start, then when playing the game, the game will stall frequently. At this point the villagers are doing the running man in the middle of fields until a minute or two passes, and then the gods allow us to play again for about 5 - 15 minutes before a dance break begins again. While I stay positive and light, the real shame is at this point the game is completely unplayable, which is a massive disappointment. -
11 Apr
gameislaggingsomuchicantplayatallforaboutaweekCan't play anything. I bought the game and im not able to play multiplayer, Why is it?
-
16 Apr
RobinProblems with the online connection, possibly an error due to the new Nvidia update.
2